License problem

I purchased a license back in 2016 but can’t find the the license on my latest computer. I tried putting my name and .license and sent that to you as instructed and got a no license reply. I still have the email confirming the purchase. What should I do?

Its no problem, check your email.

For future references here: we are happy to re-issue licenses, when contacting the website form at, but please be patient, we only process those requests once pr. week. Make sure you save your license file with your documents somewhere safe.