Audio interface set-up fields are blanked out

HI Folks… I’m a newbie so don’t be too hard on me. Just downloaded and set up the trial version but I can’t make any adjustments to the Interface Section. The reset button for the driver doesnt work and I cant adjust any of the latency settings. Are these the limitations in the trial version… or am i missing something?

Jas

which os are you running? which audio interface?

Hi there …. big thanks for the reply. Running WIndows 10 and using a Joyo Momix Interface. My laptop is recognizing the signal from the Joyo but JamOrigin app not recognizing the Joyo device…

You need to have an ASIO driver

Perfect! I loaded the ASIO4all driver and we’re almost there. I can hear the piano signal being driven by my guitar, but it’s also being driven by my laptop microphone that’s picking up ambient room noise. Need a way to turn that off.

your laptop probably has a volume control app, in there you can mute the mic.

on many windows laptops it will be called something like ‘realtek mixer’.

Deactivate the mic inputs under the ASIO device setting.