I purchased midi guitar How do I get my license

I paid with my credit card $150 and after completed my purchased this is what i got , We have received your message and will respond to you as quickly as possible.

Hi @felo777
You should get a second mail shortly after with a personalized download link to your license file, if I remember correctly. When did you make your purchase?

December 17 2023 thanks

And still noting @JamO ?

The order never went through. I got back to you on email.