License file , support request unanswered

Windows/Mac
1

hello

I need a new license file as it seems to have disappeared from my computer

I’ve asked a few times via your support, I imagine my emails are going into your spam as this seems to have happened to previous users. Why don’t you automatically add customer emails to your contacts? At least I hope this is the issue, not that you are just ignoring my messages.

Could you send me a new one, please?

thanks

Jonny

1 Like
2

In the first support ticket you have forgot the “s” in your email address, and we got “email not delivered” when replying, but you should be ok now.