License lost - thanks for help with receiving a new license file

Mikeb55 · December 22, 2021, 5:06pm

Hi,

Its been a long while since I last used Jam Origin. My old laptop is long dead and not accessible.
Could someone please reply the email I’ve sent to support and help me to obtain a new one?
My order number was originally JAM121215-8235-95152

Many thanks,
Mike Bryant

LoFiLeiF · December 22, 2021, 5:24pm

Hi Mike!

The proper way to go about a lost license is to go here:
https://www.jamorigin.com/docs/

If you have sent an email to support I am sure your case will be handled in due time!

Mikeb55 · December 22, 2021, 5:36pm

Thanks. Hoping they can reply before Christmas!

Slow67 · February 11, 2022, 9:38pm

Hello,
I know this isn’t the proper way to get help with a new license file, but I haven’t gotten a reply or response from support. Ive had the same issue. I can’t access my original license file and need help with getting a new link. My order number was JAM201129-8434-97184

Thanks
Steve Lowery

LoFiLeiF · February 11, 2022, 10:06pm

Hi Steve! I am sure @JamO will help you out as soon as he sees either your mail or this!