MG3 Win 11 Blank app screen on startup

Occasionally, after changing MB3 parameters then closing and opening the pgm, I get a blank screen.

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I can only close it by using the Windows Task Manager. When I try starting MB3 again, I get the same blank screen. Restarting my computer does not resolve the problem.

The only way I can restore normal functioning of MB3 is to delete the “MIDI Guitar 3.settings” file.

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If you like, next time this problem occurs, I’ll post the content of the settings file.

My system specs:

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Thank you for reporting.

It would be helpful if you can send me the “MIDI Guitar standalone log.txt” file rather than the settings file.

It doesn’t appear possible to upload the “MIDI Guitar standalone log.txt” file using the forum.

Following is today’s portion of the log:


MIDI Guitar 3.0.50 - 64-bit
Log started: 22 Jul 2024 6:33:18am

Log file: C:\Users\leona\AppData\Roaming\JamOrigin\MIDI Guitar Log Standalone.txt
MIDI Guitar 3.0.50
Initializing platform
Initializing plugin formats
Offbeat Engine is ready
User Directory: C:\Users\leona\AppData\Roaming\JamOrigin
Setup Offbeat Engine
Loading Patch Settings and MIDI Control
Preparing to play: 44100/256
Offbeat Engine processing 44100 256
Number of audio channels: 1/1
Scan for plugins
Loading Patch: C:\Users\leona\AppData\Roaming\JamOrigin\Patches\MIDI Guitar\Factory\Synths\Synth Backing.patch
Downloaded: C:\Users\leona\AppData\Roaming\JamOrigin\Preferences\serverinfo.txt
Loading Patch:


MIDI Guitar 2.2.1 - Standalone 64-bit
Log started: 22 Jul 2024 6:56:43am

Log file: C:\Users\leona\AppData\Roaming\JamOrigin\MIDI Guitar Log Standalone.txt
Settings file: C:\Users\leona\AppData\Roaming\JamOrigin\MIDI Guitar.settings
Saving settings (fallback)
Creating Offbeat Engine
Initializing platform
Platform initialized
Initializing audio formats
Initializing plugin formats
OffbeatEngine is ready
User Directory: C:\Users\leona\AppData\Roaming\JamOrigin
Setup Offbeat Engine
initializing audio manager
initializing midi input
Application Active
Starting Audio System
Starting device: Focusrite USB ASIO 32 44100 256
Info: OffbeatEngine processing 44100 256
Opening main window
Update URL: http://jamorigin.com/downloads/updateinfo.json
Showing main window

  • No errors
  • No errors
  • No errors
    initializing midi output
    Discover available MIDI Machines
    Rebuild known plugins
    Reading plugins List
    • Sfz samplebanks
      Loading SFZ samplebanks from: C:\Users\leona\AppData\Roaming\JamOrigin\SampleBanks
    • Cabinets
    • Reverbs
      Load Patch: Test Piano
  • No errors
    <<
    Load Patch: Default
  • No errors
    Close AudioProcessorEditor
    Close AudioProcessorEditor
  • No errors
  • No errors
  • No errors
    Closing main window
    Close Advanced Control
    Saving Settings
    Stopping Offbeat Engine
    Destroying audio system
    Stopping device
    Destroying Offbeat Engine
    Info: Shutting down OFFBEAT Engine
    Info: Stopping engine…
    Info: Engine stopped
    Info: Destroying Plugin Managers
    Destroying interface
    Exit Ended
    Loading Patch: INTRODUCTION
    Loading MIDI Guitar INTRODUCTION patch
    Releasing resources
    Offbeat Engine suspending 44100
    Stopping Offbeat Engine
    Destroying Offbeat Engine
    Shutting down OFFBEAT Engine…
    Engine stopped
    Destroying Plugin Managers
    Destroying audio system
    Destroying interface

MIDI Guitar 3.0.50 - 64-bit
Log started: 22 Jul 2024 7:49:03am

Log file: C:\Users\leona\AppData\Roaming\JamOrigin\MIDI Guitar Log Standalone.txt
MIDI Guitar 3.0.50
Initializing platform
Initializing plugin formats
Offbeat Engine is ready
User Directory: C:\Users\leona\AppData\Roaming\JamOrigin
Setup Offbeat Engine
Loading Patch Settings and MIDI Control
Preparing to play: 44100/256
Offbeat Engine processing 44100 256
Number of audio channels: 1/1
Scan for plugins
Loading Patch: INTRODUCTION
Loading MIDI Guitar INTRODUCTION patch
Downloaded: C:\Users\leona\AppData\Roaming\JamOrigin\Preferences\serverinfo.txt
Releasing resources
Offbeat Engine suspending 44100


MIDI Guitar 3.0.50 - 64-bit
Log started: 22 Jul 2024 7:51:01am

Log file: C:\Users\leona\AppData\Roaming\JamOrigin\MIDI Guitar Log Standalone.txt
MIDI Guitar 3.0.50
Initializing platform
Initializing plugin formats
Offbeat Engine is ready
User Directory: C:\Users\leona\AppData\Roaming\JamOrigin
Setup Offbeat Engine
Loading Patch Settings and MIDI Control
Preparing to play: 44100/256
Offbeat Engine processing 44100 256
Number of audio channels: 1/1
Loading Patch: INTRODUCTION
Downloaded: C:\Users\leona\AppData\Roaming\JamOrigin\Preferences\serverinfo.txt
Loading MIDI Guitar INTRODUCTION patch
Releasing resources
Offbeat Engine suspending 44100


MIDI Guitar 3.0.50 - 64-bit
Log started: 22 Jul 2024 7:52:41am

Log file: C:\Users\leona\AppData\Roaming\JamOrigin\MIDI Guitar Log Standalone.txt
MIDI Guitar 3.0.50
Initializing platform
Initializing plugin formats
Offbeat Engine is ready
User Directory: C:\Users\leona\AppData\Roaming\JamOrigin
Setup Offbeat Engine
Loading Patch Settings and MIDI Control
Preparing to play: 44100/256
Offbeat Engine processing 44100 256
Number of audio channels: 1/1
Loading Patch: INTRODUCTION
Loading MIDI Guitar INTRODUCTION patch
Downloaded: C:\Users\leona\AppData\Roaming\JamOrigin\Preferences\serverinfo.txt
Releasing resources
Offbeat Engine suspending 44100


MIDI Guitar 3.0.50 - 64-bit
Log started: 22 Jul 2024 8:41:20am

Log file: C:\Users\leona\AppData\Roaming\JamOrigin\MIDI Guitar Log Standalone.txt
MIDI Guitar 3.0.50
Initializing platform
Initializing plugin formats
Offbeat Engine is ready
User Directory: C:\Users\leona\AppData\Roaming\JamOrigin
Setup Offbeat Engine
Loading Patch Settings and MIDI Control
Loading Patch: INTRODUCTION
Loading MIDI Guitar INTRODUCTION patch
Downloaded: C:\Users\leona\AppData\Roaming\JamOrigin\Preferences\serverinfo.txt
Releasing resources
Stopping Offbeat Engine
Destroying Offbeat Engine
Shutting down OFFBEAT Engine…
Engine stopped
Destroying Plugin Managers
Destroying audio system
Destroying interface


MIDI Guitar 3.0.50 - 64-bit
Log started: 22 Jul 2024 8:43:59am

Log file: C:\Users\leona\AppData\Roaming\JamOrigin\MIDI Guitar Log Standalone.txt
MIDI Guitar 3.0.50
Initializing platform
Initializing plugin formats
Offbeat Engine is ready
User Directory: C:\Users\leona\AppData\Roaming\JamOrigin
Setup Offbeat Engine
Loading Patch Settings and MIDI Control
Scan for plugins
Loading Patch: INTRODUCTION
Downloaded: C:\Users\leona\AppData\Roaming\JamOrigin\Preferences\serverinfo.txt
Loading MIDI Guitar INTRODUCTION patch
Releasing resources
Releasing resources
Preparing to play: 44100/256
Offbeat Engine processing 44100 256
Number of audio channels: 1/1
Releasing resources
Offbeat Engine suspending 44100
Stopping Offbeat Engine
Destroying Offbeat Engine
Shutting down OFFBEAT Engine…
Engine stopped
Destroying Plugin Managers
Destroying audio system
Destroying interface


MIDI Guitar 3.0.50 - 64-bit
Log started: 22 Jul 2024 8:46:05am

Log file: C:\Users\leona\AppData\Roaming\JamOrigin\MIDI Guitar Log Standalone.txt
MIDI Guitar 3.0.50
Initializing platform
Initializing plugin formats
Offbeat Engine is ready
User Directory: C:\Users\leona\AppData\Roaming\JamOrigin
Setup Offbeat Engine
Loading Patch Settings and MIDI Control
Preparing to play: 44100/256
Offbeat Engine processing 44100 256
Number of audio channels: 1/1
Scan for plugins
Loading Patch: INTRODUCTION
Downloaded: C:\Users\leona\AppData\Roaming\JamOrigin\Preferences\serverinfo.txt
Loading MIDI Guitar INTRODUCTION patch
Loading Patch: INTRODUCTION
Loading MIDI Guitar INTRODUCTION patch
Loading Patch: +1
Releasing resources
Offbeat Engine suspending 44100
Preparing to play: 44100/128
Offbeat Engine processing 44100 128
Releasing resources
Offbeat Engine suspending 44100
Stopping Offbeat Engine
Destroying Offbeat Engine
Shutting down OFFBEAT Engine…
Engine stopped
Destroying Plugin Managers
Destroying audio system
Destroying interface

It looks like it crashes when it’s loading a patch at startup. I guess some external plugin in that patch crash it. That also explains why it works after deleting the settings file.
Maybe you have an idea about which patch or plugin that cause this?

Makes sense. The only non-Jam-Origin patches/plugins I use frequently are from Native Instruments. Next time MB3 hangs, l’ll see if I can figure out which patch/plugin was the culprit and let you know.

Thanks

1 Like

Just got another hang at 4:40 pm. Nothing odd in the MIDI Guitar 3.settings

image

Nothing odd in MIDI Guitar Log Standalone.txt

This time, deleting the settings file (after kiilling MB3 with the Task Manager) did not prevent the blank window on starting the app. I’ll try rebooting my machine.

Rebooting did not fix the problem. But rebooting then deleting the settings file did.

The only plugin I’ve been working with is MIDI MACHINES/MIDI OUTPUT/loopMIDI with loopMIDI running as a standalone app on WIndows.

Just tried the MB3 the VST3 plugin in Bitwig for the first time. It worked for a while then I got the MB# window “white screen of death” and locked up Bitwig. Deleting the MB3 settings file allowed me to start the MB3 plugin after restarting Bitwig.

Here’s the “MIDI Guitar Log VST3.txt” for the time when I started trying the MB3 plugin:


MIDI Guitar 3.0.50 - 64-bit
Log started: 23 Jul 2024 11:01:09pm

Log file: C:\Users\leona\AppData\Roaming\JamOrigin\MIDI Guitar Log VST3.txt
MIDI Guitar 3.0.50
Initializing platform
Initializing plugin formats
Offbeat Engine is ready
User Directory: C:\Users\leona\AppData\Roaming\JamOrigin
Setup Offbeat Engine
Loading Patch Settings and MIDI Control


MIDI Guitar 3.0.50 - 64-bit
Log started: 23 Jul 2024 11:01:10pm

Log file: C:\Users\leona\AppData\Roaming\JamOrigin\MIDI Guitar Log VST3.txt
MIDI Guitar 3.0.50
Initializing platform
Initializing plugin formats
Offbeat Engine is ready
User Directory: C:\Users\leona\AppData\Roaming\JamOrigin
Setup Offbeat Engine
Loading Patch Settings and MIDI Control
Preparing to play: 44100/256
Offbeat Engine processing 44100 256
Number of audio channels: 2/2
Loading Patch: MIDI GUITAR MINI
Loading MIDI MINI patch
Downloaded: C:\Users\leona\AppData\Roaming\JamOrigin\Preferences\serverinfo.txt
Scan for plugins
Loading Patch: +1
Loading Patch: +1
Loading Patch: +1
Loading Patch: +1
Loading Patch: +1
Loading Patch: +1
Loading Patch: +1
Loading Patch: +1
Loading Patch: +1
Loading Patch: +1
Loading Patch: +1
Loading Patch: +1
Loading Patch: +1
Loading Patch: INTRODUCTION
Loading MIDI Guitar INTRODUCTION patch
Loading Patch: INTRODUCTION
Loading MIDI Guitar INTRODUCTION patch
Loading Patch: +1
Loading Patch: +1
Loading Patch: +1
Loading Patch: +1
Loading Patch: +1
Loading Patch: +1
Loading Patch: +1
Loading Patch: +1
Loading Patch: +1
Loading Patch: +1
Loading Patch: +1
Loading Patch: +1
Loading Patch: +1
Releasing resources
Offbeat Engine suspending 44100
Releasing resources
Stopping Offbeat Engine
Destroying Offbeat Engine
Shutting down OFFBEAT Engine…
Engine stopped
Destroying Plugin Managers
Destroying audio system
Destroying interface


MIDI Guitar 3.0.50 - 64-bit
Log started: 23 Jul 2024 11:07:04pm

Log file: C:\Users\leona\AppData\Roaming\JamOrigin\MIDI Guitar Log VST3.txt
MIDI Guitar 3.0.50
Initializing platform
Initializing plugin formats
Offbeat Engine is ready
User Directory: C:\Users\leona\AppData\Roaming\JamOrigin
Setup Offbeat Engine
Loading Patch Settings and MIDI Control
Preparing to play: 44100/256
Offbeat Engine processing 44100 256
Number of audio channels: 2/2
Loading Patch: MIDI GUITAR MINI
Loading MIDI MINI patch
Downloaded: C:\Users\leona\AppData\Roaming\JamOrigin\Preferences\serverinfo.txt
Scan for plugins
Loading Patch: +1
Loading Patch: +1
Loading Patch: INTRODUCTION
Loading MIDI Guitar INTRODUCTION patch
Releasing resources
Offbeat Engine suspending 44100
Releasing resources
Stopping Offbeat Engine
Destroying Offbeat Engine
Shutting down OFFBEAT Engine…
Engine stopped
Destroying Plugin Managers
Destroying audio system
Destroying interface


MIDI Guitar 3.0.50 - 64-bit
Log started: 23 Jul 2024 11:11:54pm

Log file: C:\Users\leona\AppData\Roaming\JamOrigin\MIDI Guitar Log VST3.txt
MIDI Guitar 3.0.50
Initializing platform
Initializing plugin formats
Offbeat Engine is ready
User Directory: C:\Users\leona\AppData\Roaming\JamOrigin
Setup Offbeat Engine
Loading Patch Settings and MIDI Control
Preparing to play: 44100/256
Offbeat Engine processing 44100 256
Number of audio channels: 2/2
Loading Patch: MIDI GUITAR MINI
Loading MIDI MINI patch
Downloaded: C:\Users\leona\AppData\Roaming\JamOrigin\Preferences\serverinfo.txt
Scan for plugins


MIDI Guitar 3.0.50 - 64-bit
Log started: 23 Jul 2024 11:18:58pm

Log file: C:\Users\leona\AppData\Roaming\JamOrigin\MIDI Guitar Log VST3.txt
MIDI Guitar 3.0.50
Initializing platform
Initializing plugin formats
Offbeat Engine is ready
User Directory: C:\Users\leona\AppData\Roaming\JamOrigin
Setup Offbeat Engine
Loading Patch Settings and MIDI Control
Preparing to play: 44100/256
Offbeat Engine processing 44100 256
Number of audio channels: 2/2
Loading Patch: MIDI GUITAR MINI
Loading MIDI MINI patch
Downloaded: C:\Users\leona\AppData\Roaming\JamOrigin\Preferences\serverinfo.txt
Scan for plugins
Loading Patch in DAW
Releasing resources
Offbeat Engine suspending 44100
Releasing resources
Stopping Offbeat Engine
Destroying Offbeat Engine
Shutting down OFFBEAT Engine…
Engine stopped
Destroying Plugin Managers
Destroying audio system
Destroying interface


MIDI Guitar 3.0.50 - 64-bit
Log started: 23 Jul 2024 11:20:20pm

Log file: C:\Users\leona\AppData\Roaming\JamOrigin\MIDI Guitar Log VST3.txt
MIDI Guitar 3.0.50
Initializing platform
Initializing plugin formats
Offbeat Engine is ready
User Directory: C:\Users\leona\AppData\Roaming\JamOrigin
Setup Offbeat Engine
Loading Patch Settings and MIDI Control
Preparing to play: 44100/256
Offbeat Engine processing 44100 256
Number of audio channels: 2/2
Loading Patch: MIDI GUITAR MINI
Loading MIDI MINI patch
Downloaded: C:\Users\leona\AppData\Roaming\JamOrigin\Preferences\serverinfo.txt
Scan for plugins

It crash on scanning plugins, apparently, so some external plugin or resource fail to load.

Can you paste a screenshot from the standalone MG3 of the PLUGINS screen in SETTINGS?

Is this what you want?

When I clicked :SHOW DETAILS", I got the message, “In development. Requires MIDI GUITAR License.” (I’ll purchase a license at the beginning of next month :sunglasses:)

First we got to make it work for you! :slight_smile:

I was thinking more about if you have some paths in the folders set below this? Maybe if it’s scanning a lot of files it could be an explanation.

I suppose if you press CLEAR you will not longer have the problem, but also no VSTs. You can only add individual subfolders (scan custom folder), so it would be a bit of trial-and-error to find the one causing problems. In the next update, I’ll try to improve the error messaging in the scanner, to get a summary of which VSTs are causing problems.

OK. I CLEARED. After clearing all plugin pointers, I attempted to scan the Program Files/Steinberg/VSTPlugins Custom Folder (without a license, it appears that I can’t scan a Custom Folder).

Trying a “clean slate”: uninstalled MG2, MG3, deleted the Jam Origin AppData folder, reinstalled MG3, then started MG3 with no plugin scan.

I used X1 to discover the location of all VST folders visible from my computer. There are significant number of VST files located on a locally-mounted NAS device that I definitely don’t want MG3 to try to scan. This might be the blank screen hangup.

Just bought a license so I can now manage Custom Folders :sunglasses: