No input on midi guitar 2 on Windows

Hello! I’m trying to use the free demo of Midi Guitar 2, but it isn’t working. I have the audio interface connected but Midi Guitar isn’t outputting anything. I’ve seen on other posts that people said there are things that should react to your playing but nothing changes when I play. How do I fix this? Thanks!

the most common issue involves the output mix knob on your audio interface. it should be fully on the computer side.

if you see no activity on the mg2 screen, then mg2 is probably not receiving audio.

please post a screenshot of mg2 with the interface window open.

also provide some details: win/mac?, which audio interface?