The latest Windows updates have messed up many drivers, especially printers but also audio devices.
I’ve just reread some posts from Helix users who have solved their problem either by uninstalling/reinstalling the drivers or by updating the firmware when this had not been done before. But this did not concern MG2, so the problem may be something else.
However, you may have read this post while searching the forum which shows that it is possible to get the Helix to work perfectly in MG2, and below an interesting and detailed explanation of the configuration used.
